Back to Basics
This course is designed to ensure the sales potential and profitability of a modern dealer’s Sales Team is maximised by them being fully conversant with the presentation and detail of all current customer funding products.
All dealer sales personnel - irrespective of previous sales background
All delegates will understand the current retail marketplace and will be able to identify and describe the key customer features and benefits of every funding product.
- Selling today
- Who are the customers?
- Who is the competition?
- What is it customers buy?
- An introduction to the consumer credit act and compliance
- Myths of funding
- The funding products in detail – ownership and usage