Aftersales Advanced Appointment Generation
This programme is aimed at experienced Service Advisors who actively prospect and want to increase their efficiency and effective selling skills.
All Aftersales staff with a responsibility for outbound calling and service bookings
Delegates must have a minimum of 6 months’ active service in their relevant role
Delegates will have an in-depth and comprehensive understanding of how to maximise their current appointment generation skills and benefit from a host of proven advanced approaches.
Raising call efficiency
Advanced call structure