Give your team the skills and confidence to generate more bookings and turn opportunities into sales. 

 

AFTERSALES Appointment Generation 101

This 'Beginners' programme is aimed at newly appointed / inexperienced aftersales staff who need to learn basic appointment generation skills in a time-pressured environment.

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AFTERSALES ADVANCED Appointment Generation 

This programme is aimed at experienced Service Advisors who actively prospect and want to increase their efficiency and effective selling skills.

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AFTERSALES UPSELLING

This course will give delegates a thorough grounding in identifying opportunities to maximise labour and component sales and the skills to turn these opportunities into firm bookings.

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AFTERSALES INBOUND LEAD HANDLING

This course will help all delegates appreciate the importance and ‘heat’ of inbound enquiries and ensure they have clear oral and written skills to maximise these opportunities.

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Where do you need to develop skills?

CORPORATE

FINANCE

management operations

NEW & USED SALES