aftersales-advanced-prospecting.gif

Aftersales Advanced Prospecting

OVERVIEW:
This programme is aimed at experienced Service Advisors who actively prospect and want to increase their efficiency and effective selling skills.

IDEAL FOR:

  • All Aftersales staff with a responsibility for outbound calling and service bookings
  • Delegates must have a minimum of 6 months’ active service in their relevant role

OUTCOME:
Delegates will have an in-depth and comprehensive understanding of how to maximise their current prospecting skills and benefit from a host of proven advanced approaches.

DURATION:
2 Days

 
Core Topics:
  • Raising call efficiency
  • Time management
  • Objection handling
  • Advanced call structure
  • Live calling
  • Action planning

Aftersales Training