Aftersales Advanced Prospecting
This programme is aimed at experienced Service Advisors who actively prospect and want to increase their efficiency and effective selling skills.
- All Aftersales staff with a responsibility for outbound calling and service bookings
- Delegates must have a minimum of 6 months’ active service in their relevant role
Delegates will have an in-depth and comprehensive understanding of how to maximise their current prospecting skills and benefit from a host of proven advanced approaches.
- Raising call efficiency
- Time management
- Objection handling
- Advanced call structure
- Live calling
- Action planning