Sales Manager's Toolkit: The Power of Teamwork

Effective teamwork is a vital component of any successful team, and organisation as a whole and so it is imperative that managers are committed to improving and maintaining quality teamwork within their teams.

How to Manage Effective Teamworking

As a Manager in any organisation there are certain things you can do to manage and get the best out of your team. Here are ten of the most impactful.

  1. Establish urgency and direction.
  2. Select members based on skill and skill potential who are good working with others and on their own.
  3. Pay particular attention to first meetings and actions.
  4. Set immediate performance orientated tasks and goals.
  5. Set overlapping goal objectives for people who have to work together.
  6. Assess people’s performance not only on the results they achieve but also on the degree to which they are good team members and use appropriate team based rewards.
  7. Encourage people to build networks within your organisation.
  8. Where possible set up interdepartmental project teams with a brief to get on with it.
  9. Hold special ‘off the job’ meetings where possible for team members to explore the issues of the task away from their normal daily activities.
  10. Use training programmes to build relationships. This can often be a far more beneficial result of a course than the increase in skills or knowledge which was its original goal.

How to Measure the Performance of a Team

One of the best ways to measure performance is to regularly review your team’s progress against key deliverables.

An example meeting agenda for measuring and reviewing team performance would include:

1. General Feedback

  • Progress of the team as a whole
  • General problems encountered by the team which have caused difficulties or delayed progress
  • Overall help and hindrance to the effective operation of the team

2. Work Reviews

  • How well the team has functioned
  • Review of the individual contribution made by each team member
  • Discussion of any new problems by team members

3. Group Problem-Solving

  • Analysis of reasons for any major problems
  • Agreement of steps to be taken to solve them or to avoid their recurrence

4. Update Objectives & Work Plans

  • Review of new requirements, opportunities or threats
  • Amendment and updating of objectives, timelines and work plans

Checklist for Analysing Team Performance

Whatever stage of development your team is at here are some questions you can ask to measure your team’s success.

  • How well do we work together?
  • Does everyone contribute?
  • How effectively is the team led?
  • How good are we at analysing problems?
  • How decisive are we?
  • How good are we at initiating action?
  • Do we concentrate enough on priority issues?
  • Do we waste time on irrelevance?
  • To what extent can people speak their minds without being squashed by other team members?
  • Is there any conflict, is it openly expressed and is it about issues rather than personalities?

If you find the toolkit useful and would like to find out more about how we can help improve performance, sales and profitability at your dealership, please contact Declan Gaule on 01308 802030 or email declan.gaule@mfg-group.co.uk