Tom is an experienced, professional, highly-motivated and high-achieving British motor industry consultant with over 25 years’ sales, management, training and business development experience - both in the UK and internationally.
A combination of 20 years’ dealership experience combined with 5 years as a trainer and coach mean the training is delivered with the knowledge that it works.
Tom delivers professional training via one-to-one or group sessions, which is always delivered in a manner to ensure the delegates engage fully so the training has real impact and benefit. Tom’s background makes it very easy to relate to the people he works with as he understands and appreciates the pressures they face.
- Dealership consultancy
- Sales department business improvement
- Sales process training and development
- Telephone sales prospecting
- Finance renewal achievement
- Performance management
- Customer satisfaction
- The power of teamwork
- Selling GAP
- Selling used car finance
- Service advisor development programme
- Management development and motivational programme
- 1-2-1 development and support work